Turn company knowledge into useful answers
Find the answer.
Check the source.
A colleague asks what to prepare for a site visit. Use the relevant company guide, then inspect the passage behind the answer.
- Add the knowledgeAn admin uploads a document or adds text to organization knowledge.
- Give the agent accessChoose which knowledge the agent can use. Manage its access separately from the organization’s documents.
- Ask and verifyAsk your question, then expand a returned source to read the supporting passage.
Example digital employee / Knowledge assistant
- Responsibility
- Answer questions about preparing for a site visit.
- Knowledge
- The assigned site preparation guide.
- Allowed work
- Retrieve relevant passages and prepare an answer.
- Human judgment
- The colleague checks the sources before using the answer.

